KMCS - Kavya Maintenance Cleaning Services is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.
1. Information We Collect
We may collect the following types of personal information from you:
- Personal Identification Information: This may include your name, email address, phone number, mailing address, and other contact details when you fill out forms on our website or communicate with us.
- Payment Information: If you use our services, we may collect payment details (such as credit card information) necessary to process transactions.
- Usage Data: We may automatically collect information about your interaction with our website, including your IP address, browser type, device information, and browsing behavior, using cookies and similar technologies.
2. How We Use Your Information
The personal information we collect may be used for the following purposes:
- To Provide Services: We use your information to deliver the cleaning services you request, process payments, and communicate with you about your appointments or service requests.
- Customer Support: Your information allows us to respond to your inquiries, troubleshoot issues, and improve our customer service.
- Marketing: With your consent, we may use your contact information to send you promotional materials, newsletters, or special offers related to our services. You can opt-out of these communications at any time.
- Website Improvements: Usage data helps us understand how visitors use our website, allowing us to improve the website's functionality and user experience.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in providing services, such as:
- Payment Processors: To securely process transactions.
- Service Providers: To perform essential business operations such as hosting, IT, and marketing.
- Legal Obligations: We may disclose your information if required by law, court order, or government request, or to protect our legal rights.
4. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights concerning your personal information:
- Access & Update: You can request access to the personal data we hold about you and request corrections if the information is inaccurate or incomplete.
- Deletion: You may request that we delete your personal information, subject to certain legal obligations.
- Marketing Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
6. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to remember your preferences and provide analytics on website traffic. You can manage your cookie preferences through your browser settings, although disabling cookies may affect the functionality of the website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and we encourage you to review this page regularly to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Kavya Maintenance Cleaning Services
6 Throssell Cres, Wodonga VIC 3690, Australia
info@kmcscleaning.com
0430 002 683
